Privacy Policy

Last updated: 10 August 2026

Collinson Fogarty Laws Pty, trading as CFL Building Surveyors (“CFL”, “we”, “us” or “our”), operates the CFL Building Surveyors website at www.cflpermits.com.au (the “Website”).

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or interact with our Website.

We will not use or disclose your personal information except as described in this Privacy Policy or as otherwise required or permitted by law. By using our Website, you acknowledge the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

When you use our Website or contact CFL Building Surveyors, we may ask you to provide personal information that can be used to contact or identify you.

Personal information we may collect includes, but is not limited to:

Your name
Email address
Telephone number
Residential, business or project address
Details provided through an enquiry, application or contact form
Information relating to a building project, permit application or service enquiry

We may use this information to:

Respond to your enquiries
Provide our building surveying and related services
Assess or process applications and documentation
Communicate with you about your project or requested services
Manage our professional and administrative relationship with you
Maintain and improve our Website and services
Meet our legal, regulatory and professional obligations

Log Data

When you visit our Website, certain information may be automatically collected and sent by your browser or device. This is commonly referred to as “Log Data”.

Log Data may include information such as:

Your device’s Internet Protocol address
Browser type and version
Device type and operating system
The pages of our Website that you visit
The date and time of your visit
The time spent on particular pages
Referring websites
Other diagnostic or usage statistics

We may use this information to understand how visitors use our Website and to improve its performance, functionality and security.

Cookies are small data files that may include an anonymous unique identifier. Cookies are sent to your browser by a website and stored on your computer or device. We may use cookies and similar technologies to collect information, remember preferences, analyse Website usage and improve the user experience. You can configure your browser to refuse some or all cookies or to notify you when a cookie is being sent. However, disabling cookies may affect the availability or functionality of certain parts of our Website.

Service Providers

We may engage third-party companies or individuals to:

Host or maintain our Website
Provide information technology or administrative support
Assist with communications and document management
Analyse how our Website is used
Provide other services on our behalf

These service providers may have access to personal information only where it is reasonably necessary to perform their services for us. They are expected to protect that information and not use or disclose it for any unrelated purpose. We may also disclose personal information where required or authorised by law, or where necessary to meet our professional, regulatory or statutory responsibilities.

Security

The security of your personal information is important to us. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no method of transmitting information over the internet or storing information electronically is completely secure. While we use reasonable and commercially acceptable safeguards, we cannot guarantee the absolute security of information provided through our Website.

Links to other websites

Our Website may contain links to websites or online services operated by third parties. When you select a third-party link, you will be directed to a website that is not operated or controlled by CFL Building Surveyors. We recommend reviewing the privacy policy of each external website you visit. We do not control and are not responsible for the content, security, privacy policies or practices of third-party websites or services.

Children’s Privacy

Our Website and services are not directed towards children under the age of 18. We do not knowingly collect personal information directly from children under 18 without the involvement or consent of a parent, guardian or other authorised adult.

Where we become aware that personal information has been provided by a child without appropriate authority or consent, we will take reasonable steps to delete or appropriately manage that information.

Accessing or correcting your information

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

We will respond to requests within a reasonable period. In some circumstances, we may be permitted or required by law to refuse access to certain information. Where this occurs, we will explain the reason for the refusal where it is reasonable and lawful to do so.

Privacy Enquiries and Complaints

You may contact us if you have a question, concern or complaint regarding this Privacy Policy or the way we have handled your personal information. We will take reasonable steps to review and respond to privacy complaints. We may contact you for further information where this is necessary to investigate or resolve your concern.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Website, services or legal obligations. Any updates will be published on this page. Changes will take effect when the updated Privacy Policy is posted, unless otherwise stated. We encourage you to review this Privacy Policy periodically.

For questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

CFL Building Surveyors
Collinson Fogarty Laws Pty
Ground Floor
687 Whitehorse Road
Mont Albert VIC 3127

Telephone: (03) 9898 7177
Email:cfl@cflpermits.com.au
Website:www.cflpermits.com.au